Finding the right approach to telemarketing is a challenge which often leaves most organisations with a real dilemma, decisions about whether to use existing internal resources or outsource the activity, uncertainty of the amount of time required to generate a positive result and importantly what result is needed to generate a return on investment. Add to this the restrictions often placed on clients by some telemarketing companies in regards to minimum activity levels or length of contract and the result if often either a bad experience or the whole activity being shelved as unfeasible before it has even started. At Tandem we have a completely transparent approach to all of our activity, bringing the flexibility to be able to effectively offer a solution to any size or type of business or organisation.

• We have no minimum activity levels
• We are happy to conduct small trials so that our clients can asses the feasibility of any proposed activity
• We welcome clients to visit our offices and view the activity being conducted on their behalf
• Our reporting is tailored to the client’s specific needs and the frequency of reporting is determined by the client, keeping them informed every step of the way
• We do not charge any set up fees or management fees
• We spend the time to understand our client’s organisation and the ethos behind their business, enabling us to represent them as if we were an internal part of their organisation
• We help our clients with advice and additional services to ensure that the telemarketing activity dovetails with their wider marketing strategies

So if you are considering an outbound telephone based activity, to generate new business opportunities, conduct market research surveys, keep in touch with existing clients or customer satisfaction contact calls for new clients, we can help. We are happy to spend time with any business or organisation considering any type of telemarketing activity, explain the processes and the possible outcomes so that they can make an informed decision on the suitability of telemarketing for their company. Our outbound services include:

Our pricing structure is based on a day rate which equates to 7 hours of outbound activity, this can be taken as a single day of activity or spread over 2 or 3 days to suits the client’s needs and target market. Our day rates start from just £160.00 per day – call us for specific pricing to meet your activity requirements. Data cleansing day rates start from just £125.00 per day We also offer a bespoke pricing structure based on a combination of reduced day rate and results based fees. For more details of a bespoke pricing structure call 0845 675 1222.